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Guest Experience Agent

Grace St. Moritz GmbH · Graubünden / Grigioni / Grischun, Switzerland

External listingfull-timeabout 2 months ago

About The Role

  • Maintain highest standards of a 5* superior hotel
  • Create memorable, lasting and individualexperiences
  • Having the superpower of forseeing guest wishes and demands
  • Be the good fairy and doing the magic, when no one expects it
  • Take ownership
  • Be pro-active and out-going
  • Provide personalised services
  • Ensuretimely resolutions of guests challenges independently
  • Take responsibility in any part of the operational process
  • Have fun and broaden always your horizon

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