Customer Success Manager I

The CSM works alongside the account management teams by ensuring the implementation and most efficient use of Travelport technology, products and services through valuable account support. They ensure that customers are able to onboard with Travelport successfully and realise the segments contracted. The CSM engages with the customer’s organisation as required, as well as with internal departments, to provide ongoing value to our customers and building their (and our) success stories. The CSM maintains and maximises revenues by providing technical and functional consultancy and support, typically in product and optimisation scenarios. The role is crucial in maintaining competitive advantage and differentiating Travelport through the support provided.