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Sr. Analyst, Training Enablement

Egup · Westerville, OH, United States

Senior LevelImported listingfull-time3 months ago

About The Role

The Sr. Analyst, Training Enablement ensure the accuracy, consistency, and accessibility of knowledge assets across the Triage function, supporting training, process adoption, and ticket deflection initiatives. Maintain process documentation, user guides, and training materials, and coordinate onboarding and refresh training sessions. This position reports to Manager, Process Enablement.

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