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IT Support Specialist I (Harrah's Joliet)
Caesars Entertainment · Joliet, IL, United States
About The Role
The IT Support Specialist I provides first-level technical support for computer systems, hardware, software, and end users throughout the property. This role is responsible for troubleshooting technical issues, responding to help desk requests, maintaining system documentation, supporting daily IT operations, and delivering exceptional customer service while ensuring timely issue resolution.
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