Branch Claims Assistant

The Branch Claims Assistant supports the efficient processing of insurance claims by ensuring accurate documentation and timely coordination with clients and insurance partners. This role helps deliver reliable and client-focused service. Key Responsibilities: Assist in receiving, reviewing, and processing insurance claims documents Monitor and follow up claims status with insurers and clients Maintain accurate claims records, including pending, returned, or unclaimed documents Coordinate with branches, clients, and insurance providers for requirements and updates Support claims reporting and tracking to ensure timely resolution Ensure compliance with company policies and procedures Qualifications: Bachelor’s degree in Business Administration, Finance, or related field Preferably with 1–2 years experience in insurance, banking, or administrative roles Fresh graduates are welcome to apply Skills & Competencies: Strong attention to detail and documentation accuracy Effective communication and coordination skills Analytical and problem-solving abilities Highly organized and able to manage multiple tasks Proficient in Microsoft Office (Excel, Word)