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Support Specialist

careers.thalesgroup.com · Texas, Texas, United States of America

Imported listingfull-time3 months ago

About The Role

We are currently hiring a Support Specialist to join our Global Support Team, focusing on managing customer cases and ensuring high-quality support for the Imperva product line. The role involves handling Tier 1 cases, collaborating with engineers, and contributing to the knowledge base. Ideal candidates have experience in case management and strong customer-centric communication skills.

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