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Volunteer Coordinator / Bereavement Coordinator
Madrona Hospice Care Inc. · Hayward, CA, United States
About The Role
Job Summary
The Volunteer/Bereavement Coordinator manages the hospice volunteer program and bereavement services for patients’ families and caregivers for up to one year following a patient’s death. This role oversees volunteer recruitment, training, and supervision while coordinating grief support, community resources, and program development.
Pay Rate: $25/hr
Essential Duties and Responsibilities
- Recruit, train, orient, supervise, and evaluate hospice volunteers.
- Assess patient and family needs for volunteer services and bereavement support.
- Coordinate grief counseling, support groups, follow-up services, and community referrals.
- Provide bereavement support and referrals to hospice staff experiencing work-related grief.
- Maintain volunteer personnel files, bereavement records, monthly statistics, and community resource lists.
- Develop, evaluate, and improve volunteer and bereavement programs.
- Coordinate volunteer and bereavement support meetings and educational activities.
- Attend interdisciplinary team meetings and collaborate with hospice staff.
- Educate community members about hospice volunteer and bereavement services.
- Assist with program budgeting and participate in quality improvement initiatives.
- Maintain professional knowledge and perform other related duties as assigned.
- Bachelor’s degree in Social Work, Psychology, Human Services, Counseling, Public Health, or a related field preferred.
- Strong written and verbal communication skills.
- Excellent organizational, interpersonal, and time-management skills.
- Ability to work compassionately with patients, families, volunteers, and healthcare professionals.
- Ability to maintain confidential records and manage multiple responsibilities.
- Flexible Schedule
- Ability to Convert to Full-Time Based On Performance If Interested
- Paid Sick Days
- Paid Bereavement Leave
- Skills Training & Development
- Company Social Events
- Mileage Reimbursement for Patient to Patient Visits
- Referral Bonus
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