Executive.

Group Company: Duroflex Limited Designation: Executive. Office Location: Corporate Office - Bangalore Bangalore (Corporate office) Years of experience: 1 to 3 Salary Range: INR to (Annual) Position description: About Us - Duroflex is a leading Sleep Solutions company with over 5 decades of experience and 3000 retail locations in India and around the world. Duroflex produces and sells a high-end line of mattresses, pillows, and bed linens through its dealer and distributor networks, as well as online. Duroflex has established a solid supply chain over the years and is now looking to expand its eCommerce operations and implement superior and cost-effective technologies. Who can apply for? Anyone with experience on maintaining of relationships with the clients and a minimum of graduation degree in marketing or related field What would you be handling? Responsible for the maintenance of the relationship with the clients and developing new strategies for the same. Reporting will be to the Team Leader. Understand customer needs and develop plans to address them Identify key staff in client companies to cultivate profitable relationships Resolve customer complaints quickly and effectively Forward up selling and cross-selling opportunities to the sales team Promote high-quality sales, supply and customer service processes Aim to preserve customers and renew contracts Approach potential customers to establish relationships Gain solid knowledge of competitors What will make you successful? Knowledge of customer relationship management (CRM) practices Experience in sales or customer service is preferred Problem-solving attitude Excellent communication skills Aptitude for fostering positive relationships Teamwork and leadership skills Customer-oriented mindset Primary Responsibilities: As mentioned above Additional Responsibilities: Reporting Team Reporting Designation: Reporting Department: Educational qualifications preferred Category: Field specialization: Degree: Academic score: Institution tier: Required Certification/s: Required Training/s: Required work experience Industry: Role: Years of experience: Key Performance Indicators: Required Competencies: Required Knowledge: Required Skills: Required abilities Physical: Other: Work Environment Details: Specific requirements Travel: Vehicle: Work Permit: Other details Pay Rate: Contract Types: Time Constraints: Compliance Related: Union Affiliation: