Director, Technology Risk Officer – Cyber/AI

Technology Risk Officer
The Technology Risk Officer – Cyber / AI provides 2LoD input and effective challenge of Cybersecurity strategic projects with an initial focus on the Cyber response to AI Frontier models Program. For that program the role will be responsible for managing the Controls efforts on a daily basis including working with the other Leaders to ensure that not only are the Controls keeping pace, but also that risks in other aspects of the Program are correctly identified, prioritized and addressed. The role will also coordinate with the other areas of Risk and Compliance to ensure appropriate information flow and input as required by the deliverables, e.g. coordination with BC on Enterprise Resiliency; transforming the Off Network Backup program in alignment with the Cyber response to AI Frontier models Program strategies. Longer term the role will retain responsibility for the enhancements of Cybersecurity to keep pace with the changing landscape of risks to our technology, particularly Cyber security risks related to AI advancements and other emerging technologies; e.g. Quantum.

Key Responsibilities and Duties

• Lead the delivery of the Cyber Risk Management Framework, driving the development, maintenance, and rollout of updates to the Cybersecurity policies, standards, and risk-tiering methodology for approval, and ensuring integration with enterprise risk management, and compliance partners

• Monitor changes in the technology landscape to make recommendations on changes to the Risk Framework and follow up with Control Partners to ensure that the controls are efficient and effective to manage the evolving risks

• Manage the 2nd line oversight of the Cyber response to AI Frontier models Program, including risk assessment, control development, prioritization based on risk and reporting on progress including any need to escalate delays or other impediments to successful completion of the program.

• Partner across the Risk and Compliance to ensure that appropriate touch points are in synch and appropriately aligned

• Lead the expansion of Cyber KRIs and KCIs, with a focus on the impacts of expanded AI capabilities, not only to support TIAA’s ability to defend itself, but also to monitor the growing threats from the availability of AI to malicious actors, and the ability for internally used AI Agents to go rouge and cause damage from within the firm.

• Coordinate with the evolution of the Technology Risk architecture and Infrastructure to ensure a more secure at baseline and improved testing capabilities not only for functionality, but resiliency and security.

• Manage escalations and cross-functional collaboration across business, technology, legal, compliance, cybersecurity, and audit, resolving issues identified through activities with the Cybersecurity strategic programs.

Educational Requirements

• University (Degree) Preferred

Work Experience

• 5+ Years Required; 7+ Years Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level
9IC

Required Skills

• 5+ years of experience in Cybersecurity, IT Risk Management, IT Audit, and/or IT Compliance

• 1+ years of experience with AI engineering, development, support or compliance

Preferred Skills

• 7+ years of working experience in Cybersecurity

• 2+ years of working experience with AI engineering
• Considerable familiarity with financial services / Insurance cybersecurity-related laws/regulations/control frameworks, and experience with evaluating impacts on cybersecurity risks, controls, policies, and standards.

• Extensive experience independently evaluating/performing risk and control assessments and/or audits, across various technology areas/domains.

• Professional Certifications: CISA, CISSP, CRISC and/or CISM.

Related Skills

Adaptability, Automation, Business Acumen, Business Analysis, Consultative Communication, Continuous Improvement Mindset, Data Analysis, Organizational Savviness, Problem Solving, Risk Reporting, Technology Systems

Anticipated Posting End Date:

2026-11-02

Base Pay Range: $153,000/yr - $207,000/yr

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

Company Overview

Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us.

Our Culture of Impact

At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways—because when our people succeed, our impact on clients' lives grows stronger.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.

Equal Opportunity

We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

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