Customer Support | Cruise Specialist

Job Title: Cruise Travel Specialist
Location: Remote

Overview
We are seeking a detail-oriented Cruise Travel Specialist to help clients book unforgettable experiences at sea. From luxury cruises to family-friendly adventures, you’ll guide travelers in finding the perfect itinerary.

Key Responsibilities:

Recommend cruise lines, ships, and itineraries based on client preferences.
Coordinate pre- and post-cruise travel, including flights and hotel stays.
Book specialty dining, excursions, and onboard experiences.
Track promotions, upgrades, and loyalty program benefits.
Maintain expert-level knowledge of major cruise lines and destinations.

What You Bring:
Prior experience booking or selling cruises (preferred).
Strong knowledge of ocean and river cruise options.
Ability to work independently and stay organized.
Excellent customer service and upselling skills.

Benefits:

Remote role with flexible scheduling.
Cruise-specific travel perks, FAM trips, Hotel & Resort discounts
Access to exclusive industry tools and support from a dedicated team.