UGC Manager

About usWe’re a tight-knit team of creative, data-driven people, continuously building services & partnering with the world’s largest brands. We value great work with talented, innovative & driven people, making meaningful connections with like-minded creatives along the way! RoleWe’re looking for a UGC Manager to own creator campaigns end-to-end, from sourcing and communication to final delivery, ensuring everything is completed on time and aligned with the brief. You’ll work closely with the creative team to align on content direction and with project managers to keep timelines on track. You’ll also support and guide UGC Coordinators by delegating tasks and stepping in when needed. We’re looking for someone who is organized, proactive, a strong communicator, and comfortable owning outcomes, not just tasks. This is a full-time, fully remote position, with EST working hours overlap required. What you’ll doOwn end-to-end execution of UGC campaigns for key accounts, from creator sourcing to final deliveryIdentify, vet, and secure creators based on campaign needs and brand fitManage all creator communication, including outreach, follow-ups, and issue resolutionEnsure creators deliver content on time and according to the briefCollaborate with project managers to ensure smooth execution and timely deliveryWork closely with and manage UGC Coordinators to ensure high-quality execution, strong campaign outcomes, and timely deliveryKeep internal systems clean and up to dateOversee creator payments and agreements to ensure accuracy and completion What we’re looking for:At least 2 years of experience owning UGC or influencer marketing campaigns end-to-endSolid understanding of UGC best practices and creator contentHands-on experience with ClickUp or a similar project management toolFluent in English, with strong written and verbal communication skillsHighly organized and able to manage multiple tasks and campaigns at once in a fast-paced environmentTech-savvy and quick to adapt to new tools and platformsProactive, self-motivated, and able to work independentlyStrong team player with excellent interpersonal and collaboration skillsStrong attention to detail, ensuring nothing falls through the cracksAvailable to work during EST business hours.While not required, it’s an added plus if you also have:Familiarity with tools like Airtable, <Frame.io>, Mailshake, and SmartleadExperience in fast-paced agency or startup environments. Why join us?Full campaign ownership for top global brandsGlobal and supportive teamUnlimited Time Off & Sick DaysFlexible hours (EST overlap required)Fully remote