IT Support Specialist

Location: Oslo, Norway Work Model: On-site (0% remote) Assignment Period: 2 November 2026 – 31 March 2027 Application Deadline: 28 October 2026 About the Role Enjoy solving technical problems and helping people get the most out of their technology? We are looking for a Helpdesk Agent to provide first- and second-line IT support alongside essential IT administration. You will handle incidents and service requests, troubleshoot technical issues, and manage IT assets to ensure smooth day-to-day operations. Responsibilities Provide first-line support by registering, prioritising, handling, and following up on incidents and service requests. Deliver second-line support by troubleshooting software, hardware, network, and access-related issues. Manage IT assets, including stock control and inventory tracking. Administer users and devices, including onboarding and offboarding. Support IT purchasing, supplier coordination, and software licence administration. Escalate issues to relevant teams or stakeholders when necessary. Qualifications Experience handling IT incidents. Experience with Google Workspace. Experience with Atlassian. Experience with Microsoft Entra ID. Experience with Microsoft Intune. Experience with Slack. Experience with Ubiquiti. Proficiency in English, both written and spoken. CV must be submitted in English. About Sperton Sperton is a global recruitment and consulting company with offices across Europe, Asia, and the Americas. We help organisations find and engage skilled professionals through flexible recruitment, consulting, and global mobility solutions. Om arbeidsgiveren: null