French Speaker-Credit Analyst I

As the Credit & Collections Analyst you will have the opportunity to develop your knowledge in facilitating a high level of cash flow and minimizing levels of overdue and bad debt. You will be responsible for maintaining a balanced credit risk across all accounts which fall in line with company policy, while developing strong business relationships with customers and internal teams.

JOB DUTIES:

• Performs collections of past-due invoices, leads root cause analysis, and implements corrective action with the customer and internal partners to ensure timeliness of future payments.
• Influence customer payment behaviors by actively reaching out to customers of ADI via phone to ensure payments are a priority within the customers' payables resulting in a direct impact to the cash flow of the company.
• Receive incoming calls from customers and internal teams to assist with multiple requests such as payments, past dues, and orders inquiries.
• Organize & analyze all internal and external customer accounts and identify all collection issues.
• Assist with monthly forecast reporting.
• Collaborate and build relationships with internal departments and stakeholders.
  

YOU MUST HAVE:

• 1 year experience in Accounts Receivable, Accounts Payable, Customer Service or a Finance related role
• Prior experience with advanced usage of both the English and French languages, inclusive of written and verbal communication.
• Proven ability to manipulate and update Microsoft Excel documents to track customer invoicing– working experience with pivo tables, formulas, and macros.
  

SHIFTS

• Winter schedule: 6:00m to 3:00pm (Monday to Wednesday)-6:00am to 3:30pm (Thursday to Friday)
• Summer schedule: 5:am to 2:00pm (Monday to Wednesday), 5:00am to 2:30pm (Thursday to Friday)
  

WE VALUE:

• Prior knowledge or experience within accounting.
• Ability to actively solve problems with a focus on driving results.
• Experience providing excellent customer service.
• Hands on experience navigating a computer.
• Strong analytical skills with the ability to interpret customer data.

WHAT'S IN IT FOR YOU:

• Benefits that go beyond Mexican labor law, ensuring your well-being and peace of mind.
• A collaborative and inclusive work environment where your contributions are valued.
• Opportunities for continuous professional growth and skill development through training, mentoring, and challenging projects.
• Access to cutting-edge tools, resources, and a supportive team to help you excel.
• The chance to work with a global, innovative company shaping the future in its industry.

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