Logistics Transportation and Order Fulfillment Specialist

Office Location: Bucharest; 2 days / week at the office Collaboration Type: Individual Labor Contract Duration: 6 months + 6 months with the possibility of extension Tasks Ensure on-time delivery to customers (end customers and intermediaries), meeting quality requirements and delivery deadlines. Monitors daily delivery performance, avoiding deviations and taking action to meet conditions. Provides logistics interface with warehouses, factories, consolidation warehouses and carriers within the EMEA Supply Chain. Acts as first point of escalation for all distribution channels. Identifies risks that may prevent the fulfilment of customer expectations and takes action to mitigate their impact. Acts as first point of escalation in incident management and complaint validation. Coordinates return flows in the assigned region, ensuring achievement of indicators. Coordinates with relevant departments within the company on operational escalations received from internal customers, ensuring timely and accurate information. Aprroves and coordinates special deliveries. Controls additional costs by investigating the reason for them and evaluates less costly alternatives. Identifies operational priorities with carriers during daily/weekly conference calls. Coordinates with carrier operations teams, sharing EG EMEA Logistics' point of view and gaining support for its initiatives. Requirements minimum 1 year experience in Logistics and Transport fluent English working skills with MS Office SKILLS customer orientation analytical, planning and negotiation skills very good time management previous experience in a multicultural team Benefits Health subscription (Regina Maria) Remote work compensation 24 annual vacation days Meal vouchers Gym preferential subscription Salarium account for instant access to salary Bookster subscription