HR Systems Management & Contact Center Specialist with English and Italian (m/f)

About this Position Are you looking to build a career in Project Management, People Leadership, Systems Tech Expertise, or as an HR Generalist? Your journey starts with us. Join our Systems Management Contact Center team and explore a wide variety of topics and exciting challenges that will pave the way for your career advancement. What you´ll do We offer a highly motivating position where you can develop your skills in several areas: Enhance your soft skills in communication, teamwork, remote cooperation, and stakeholder management Gain technical knowledge of a diverse range of HR systems and tools (SAP, Cornerstone, SNOW, CRM, etc.) Learn in detail how Human Resources processes function in a corporate environment and how HR sub-processes are interlinked Your daily tasks include: Interfacing and communicating with local HR departments worldwide, actively using your language skills via email or phone Serving as the first contact point for employees regarding questions about HR tools and applications, global annual processes, HR policy, internal regulations, etc Supporting incoming requests via phone (Contact Center) and internal ticketing tools Closely interacting with colleagues from different GBS+ locations in Cairo, Manila, and Mexico Supporting new and challenging HR initiatives and actively participating in the implementation and improvement of new projects in HR areas