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Sales Account Manager
NOV · Houston, TX, United States
About The Role
The Account Manager will lead strategic planning and face‑to‑face selling across multiple product lines for a defined portfolio of existing customers. You will develop and execute sales plans, identify cross‑sell and up‑sell opportunities, resolve issues, and deliver exceptional service while collaborating with channel partners. Compensation is tied to achievement of sales targets and the role reports at the P3 senior professional level.
- Create and implement medium‑to‑long‑range sales plans to protect, grow, and diversify assigned accounts.
- Identify and pursue cross‑sell, up‑sell, and repeat‑sale opportunities within the customer base.
- Maintain high‑quality customer service by promptly resolving problems and issues.
- Develop client retention and growth strategies to achieve profitable business outcomes.
- Monitor and report on customer retention, market trends, and business opportunities.
- Manage projects and processes independently with limited supervision.
- Coach and review the work of lower‑level professionals as needed.
- Collaborate with channel partners to extend reach to ultimate purchasers.
- Track and analyze sales performance against targets and adjust tactics accordingly.
- Ensure compliance with company policies, procedures, and ethical standards.
- Perform other work related tasks as assigned.
- Comply with all NOV Company and HSE policies and procedures.
- Bachelor’s degree in Business, Engineering, or related field (3‑4 year field experience).
- 5+ years of account management or key‑account sales experience in oilfield services or related industry.
- Proven track record of meeting or exceeding sales targets.
- Strong analytical skills with ability to interpret market trends and customer data.
- Excellent communication and negotiation abilities for face‑to‑face selling.
- Experience working with channel partners and indirect sales models.
- Ability to manage complex problems and make decisions with limited supervision.
- Leadership experience coaching junior staff or managing small teams (≤2 employees).
- Proficiency with CRM systems and Microsoft Office Suite.
- Willingness to travel to customer sites as required.
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