Agentic AI Engineer (GTM Systems)

Join Supermetrics as an Agentic AI Engineer in Helsinki or Dublin. In this unique role, you'll be the sole engineer on the RevOps team, working closely with stakeholders across Sales and the wider GTM and RevOps organization. You'll build and maintain the shared infrastructure for all AI agents, ensuring consistent connections to tools like Salesforce and Zendesk. This is a software engineering role focused on building production services on Google Cloud. Enjoy benefits like healthcare coverage, equity, flexible remote work, generous paid time off, and a personal learning stipend.

• Construire et maintenir l'infrastructure partagée pour tous les agents d'IA fonctionnant au sein de l'organisation GTM, y compris le développement commercial, les ventes, le service client et le support.
• Assurer la connexion de tous les agents aux outils tels que Salesforce, Gainsight et Zendesk de manière cohérente.
• Posséder et maintenir le registre des agents GTM : le catalogue maître de chaque agent, ce qu'il fait, qui le possède et quand il a été examiné pour la dernière fois.

• You're comfortable in a fast-moving environment where the patterns are still being set, and comfortable being the one who sets them
• You think in systems and design for maintainability
• You've owned the pager for something that mattered
• You can sit with a non-technical GTM stakeholder, understand the actual problem, and translate it into an infrastructure decision
• You have a strong interest in agentic AI and where it changes what automation can do
• Applied LLM experience in production: agents or LLM-backed services you shipped and operated, including evaluation, guardrails, cost, and latency management
• Hands-on Google Cloud experience with services such as Cloud Run (or GKE), Pub/Sub, Cloud Scheduler/Workflows, Cloud Logging & Monitoring
• Working SQL and BigQuery: you read and write SQL comfortably and can connect an application to BigQuery to read, write, and update data
• REST API and webhook experience: you've integrated multiple third-party systems from scratch
• Experience building and running production software: services you personally deployed, monitored, and were on the hook for when they broke
• Google-native AI tooling (Vertex AI, Agent Builder, Gemini API)
• Direct experience with Salesforce, HubSpot, Gainsight, or Zendesk APIs
• Experience in a RevOps, SalesOps, or MarketingOps-adjacent environment