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Senior Specialist Fulfillment RAP South
Omya · Kuala Lumpur, Malaysia
About The Role
KEY ACCOUNTABILITIES
Execute day-to-day fulfillment operations
- Execute operational fulfillment activities across inventory, inbound, outbound, and returns processes in line with defined work instructions and service requirement
- Process and coordinate daily warehouse-related tasks to ensure stock availability, order fulfillment readiness, and timely material movements
- Ensure accurate and timely completion of relevant SAP transactions, confirmations, and updates related to goods movements and inventory handling
- Maintain accurate inventory records through routine stock monitoring, reconciliation support, and timely correction of discrepancies
- Support stock transfers, replenishment postings, inventory adjustments, and handling unit or bin corrections in line with defined controls
- Run MRP and generate replenishment proposals
- Execute POs, monitor and follow-up with principals (incl. timely payment to principals)
- Coordinate and execute goods receipt activities for inbound deliveries, ensuring documents, quantities, and material information are complete and accurate
- Process or support goods receipt postings in SAP and ensure inventory is updated correctly
- Coordinate with warehouse or 3PL partners to confirm unloading, storage, labeling, binning, and issue resolution for inbound discrepancies
- Support order fulfillment execution by coordinating picking, delivery preparation, goods issue processing, and shipment readiness with warehouse and transport teams
- Update or verify outbound status changes, including post goods issue confirmation and delivery completion in relevant systems
- Verification of invoices and approval of costs for logistics services
- Ensure adherence to fulfilment-related Omya standards and legal compliance requirements
Stakeholder management and communication
- Collaborate closely with Team Lead Fulfillment and peers within Logistics to ensure smooth operational execution
- Coordinate daily with other service lines and functions on operational matters
- Provide timely status updates on stock issues, inbound and outbound execution, return handling, and service risks
- Escalate non-routine, high-risk, or cross-functional issues in a timely manner
Continuous improvement and digitalization
- Identify recurring operational issues, inefficiencies, and process gaps from fulfillment work improvements
- Support the deployment and continuous improvement of fulfillment-related systems and tools in alignment with logistics process experts
- Ensure adoption of global fulfillment standards, best practices, and digital solutions within the regional organization
JOB REQUIREMENT
Education
- University degree in Logistics / Supply Chain Management / Business Administration / Industrial Engineering or related field or equivalent working experience
Experience
- Minium 3-5 years of relevant working experience in a related position
- Experience in fulfillment, warehouse operations, logistics execution
- Hands-on experience in warehouse operations, including receipts, picking, and returns handling
- Experience in inventory accuracy management, cycle counting, scrap and obsolescence handling, and stock reconciliation
- Experience coordinating with warehouse operators, 3PLs, or service providers
Knowledge and skills
- Good knowledge of fulfillment and warehouse execution processes
- Understanding of inventory management, goods receipt, picking, post goods issue, and returns handling
- Working knowledge of SAP and related logistics or inventory tools
- Evidence-based approach to problem-solving, with quantitative and qualitative analysis skills
- Good know-how in SAP (MM), fulfilment-related systems and MS Office
Other requirements
- Proficient command of both oral and written English and additional local language(s) is an asset
Reporting Line(s)
Solid line(s) to: Team Lead Fulfillment RAP South
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