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全棉
会员营销主管
全棉时代 · 广东省·深圳市
About The Role
1、负责品牌的会员权益体系搭建(全渠道),通过忠诚度计划提升老客复购率;负责策划和执行新客礼、会员日等会员专属活动,定期开展复盘并不断优化活动机制;
2、负责会员运营营销方案及相关活动规划,追踪计划实施效果及结果分析,有效推动用户增长,提高用户贡献,对指标负责;
3、发现用户生命周期各关键节点的提升机会,通过整合公司内外部资源促进拉新、复购目标达成;
4、收集市场和行业信息,用户分析,为用户运营策略提供依据,同时监控分析相关数据(营销数据、客户关系等),定期针对用户运营效果进行跟踪、评估,及时提出营销改进措施,并给出切实可行的改进方案,提升品牌形象,打造品牌品质保证形象;
5、为用户的全生命周期负责,包括新用户获取及增长,维系新老用户活跃,召回流失用户。
1、本科及以上学历、3年以上用户运营相关经验;熟悉用户增长和活动运营方法,了解用户心理,能清晰的设计针对性活动, 能灵活运用各类资源和渠道进行活动推广;
2、对数据敏感,擅长通过数据分析来推动决策;
3、有过0-1搭建会员体系,微信生态等工作经验优先;
4、很强的逻辑思维能力、较好的活动策划及文案撰写能力;
5、具有良好的跨部门沟通能力和团队协作能力,善于调动内外部各种资源。
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