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Специалист по работе с гостями俄语宾客关系专员 ​​

marriott · 海棠区, 海南, 中国

Imported listingfull-timeabout 24 hours ago

About The Role

宾客关系专员必须在所有时间主动与客人情感联系,通过使用授权来创造一个难忘的经历,确保所有的客人得到个性化的友好的有效的入住和离店,协助客人解决疑问,和把握好每个机会去满足客人。 语言要求:精通俄语和中文/英文 Guest Relation Officer must at all time actively engage with guest while creating memorable experience by using empowerment. Ensure all the guests receive a personalized, friendly and efficient check-in and check-out, assisting with guest with queries and handling guest opportunities to achieve guest satisfaction. Language requirement: fluent in Russian and Chinese/English

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