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MA
行政酒廊兼大堂吧主管/Shift Leader
marriott · 湖里区, 福建, 中国
About The Role
1.处理宾客有关投诉,更新补充各种问讯资料。 2.掌握客房预订情况,向部门经理报告重要团体和客人的订房情况,检查VIP通知单的发送情况,负责VIP接待工作的落实。 3.完成每日前台的报表。 4.建立良好的宾客关系,努力增加客房销售。 5.丰富的酒水知识和调酒技术
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