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MA
大堂吧主管
marriott · 伍家岗区, 湖北, 中国
About The Role
负责餐厅日常运营管理,包括餐前准备、用餐服务、餐后收尾及环境卫生维护,确保服务流程符合五星级标准。 督导并培训服务员团队,提升服务礼仪、菜品知识及酒水搭配技能,确保宾客用餐体验。 协助餐厅经理制定排班计划与物资申领,控制餐具损耗与运营成本。 处理宾客现场投诉与特殊需求,协调后厨团队确保出品速度与质量,提升客户满意度。 执行VIP包间及重要宴会的接待任务,统筹摆台、分餐及个性化服务细节。
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