Regional Account Manager

For 75 years, Charles River employees have worked to advance the discovery, development, and safe manufacture of new drug therapies, making a profound impact on global health. Our 20-year partnership with Boston Children’s Hospital takes this mission to the next level, supporting groundbreaking innovations that directly impact patient care. At Boston Children’s, their commitment to diversity drives the exceptional quality of care provided to patients from local communities to over 160 countries worldwide. This is your moment to become part of a family where unique talents and perspectives unite to change lives, including your own. Together, we’re shaping a healthier future through compassion, innovation, and opportunity. JOB SUMMARY Responsible for managing assigned field sales personnel to achieve sales objectives for Microbial Solutions in Singapore and Malaysia. Responsible for selling Charles River Microbial Solutions products/services to assigned territory. Maintain and increase sales at new and existing accounts through proactive and outbound field account management. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide annual forecasting and perform regular reviews for the country as well as each individual sales territory. Develop sales, pricing and distribution strategies, identify and capitalize on market opportunities, adjust strategies to reflect changing conditions. Prepare and implement a comprehensive country sales management plan to indicate target opportunities, potential new accounts, expansion of existing accounts and an analysis of competitor accounts. Develop support activities to achieve upselling of products and use of products and services across the Microbial Solutions brands. Attain revenue and objectives, and where possible increase revenue, in the assigned territory and or accounts. Maintain contact with key customers and participate in regular co-travel with sales team, providing coaching and feedback. Ensure that specialists in the region are utilized in an efficient and effective manner. Initiate arrangement requests required for participation in trade or other convention programs. Conduct training needs assessment for direct reports and implement required sales training and follow-up actions. Manage activities of assigned group(s) to ensure optimum performance of the group/function. Responsible for personnel management activities such as scheduling, personnel actions (hiring, promotions, transfers, etc.), training and development, providing regular direction and feedback on performance, disciplinary actions and preparing and delivering annual performance and salary reviews. Assist in the development of short- and long-range operating objectives, organizational structure, staffing requirements and succession plans. Assist in the development and recommendation of departmental budget and authorized expenditures. Develop and oversee the implementation of departmental training programs, including orientation. Support the policy of equal employment opportunity through affirmative action in personnel actions. Ensure adherence to pertinent regulatory requirements and to departmental policies, practices and procedures [SOPs, safety procedures and biosafety protocols]. Perform all other related duties as assigned. REQUIREMENTS: Education: Bachelor’s degree (B.A. /B.S.) or equivalent in life sciences, sales or related field required. Master’s degree preferred. Experience: Minimum 8 to 10 years’ relevant industry experience, with at least 5 of those years having direct client interface. An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above Certification/Licensure: None. Other: Excellent interpersonal, customer relationship and leadership skills. About Insourcing Solutions Charles River Insourcing Solutions℠ can streamline research by delivering operational and cost efficiencies through the strategic insourcing of GMP, GLP and non-GLP research services from discovery through safety assessment. Insourcing Solutions℠ provides you with the ability to maintain control of your facility and expertise while leveraging available space. About Charles River Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market. With over 20,000 employees within 110 facilities in over 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world. At Charles River we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly worked on 80% of the drugs approved by the U.S. Food and Drug Administration (FDA) in the past five years. We’re committed to providing benefits that elevate your quality of life. Based on your position these may include: bonus/incentives based on performance, 401K, paid time off, stock purchase program, Health and wellness coverage, employee and family wellbeing support programs, and work life balance flexibility. Equal Employment Opportunity Charles River is an equal opportunity employer and is committed to providing equal employment opportunities for all qualified applicants and employees without regard to race, color, sex, religion, national origin, ancestry, age, mental or physical disability, family status, pregnancy, military or veteran status, or any other characteristic protected by federal, state, or local laws. It is unlawful in some states (including Massachusetts) to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e-mail message to <[email hidden]>. This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications. For more information, please visit <www.criver.com>.