Program Manager

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience.
The opportunity
At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries.
We are proud of:

The work we do and the innovation we drive
Our values of share, care and dare
A workplace culture that fosters creativity, diversity and autonomy
Our borderless, global framework, which enables seamless collaboration

We are looking for an experienced Program Manager to join our team in Mexico City. This role leads medium-scale projects and multidisciplinary teams, ensuring successful delivery across scope, timelines, quality, resources, and budget.
The ideal candidate brings strong project and program management capabilities, hands-on experience working in agency or creative environments, and solid expertise in the financial management of projects. Strong people and team leadership experience is essential for this role.

What you will do

Take end-to-end responsibility for the definition, approach, planning, facilitation, and successful delivery of medium-scale projects.

Provide effective leadership to multidisciplinary project teams, ensuring clarity around priorities, responsibilities, dependencies, and expected outcomes.

Develop and maintain realistic project plans, schedules, resource requirements, and budgets.

Manage the financial performance of projects, including budget planning, cost tracking, forecasting, and monitoring project performance against agreed financial targets.

Monitor project scope, timelines, costs, quality, and resource utilization, taking corrective action when performance deviates from agreed expectations.

Identify, assess, and proactively manage project risks, issues, dependencies, and changes.

Own and facilitate change control processes, evaluating their impact on scope, budget, resources, and timelines.

Ensure project deliverables are completed within agreed timelines, budgets, and quality standards and are formally accepted by the appropriate stakeholders.

Communicate project status, risks, financial performance, dependencies, and key decisions clearly and accurately to internal and external stakeholders.

Ensure project and product quality reviews take place according to established processes and timelines.

Support project governance, including project control boards, assurance activities, and quality review meetings.

Establish and maintain appropriate project management processes, controls, tools, and documentation.

Provide guidance on project proposals, planning, scheduling, tracking, risk management, change management, quality, finance, and resource management.

Partner closely with creative, strategy, delivery, and other cross-functional teams to ensure successful execution of client engagements.

Must have

Proven experience managing medium to complex projects or programs from planning through successful delivery.

Demonstrated experience leading and coordinating multidisciplinary teams. This is a must-have requirement.

Professional experience delivering projects within an agency, creative, digital, marketing, or similar client-service environment.

Strong experience with project financial management, including budgeting, forecasting, cost tracking, and financial performance monitoring.

Strong understanding of project management methodologies, tools, processes, and governance practices.

Experience managing project scope, schedules, resources, risks, issues, dependencies, and change.

Ability to identify deviations from project plans and take effective corrective action.

Strong stakeholder management and communication skills, with the ability to work effectively across different teams and levels of seniority.

Strong organizational, analytical, problem-solving, and decision-making capabilities.

Ability to operate effectively in a dynamic environment while managing multiple priorities.

Nice to have

Experience working directly with clients and senior stakeholders in an agency or consulting environment.

Experience working with multidisciplinary teams across creative, design, strategy, technology, and delivery functions.

Familiarity with both Agile and traditional project management approaches.

If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn.