Quality Control Manager, Quality/ Food & Safety

About The Role

COMPANY 🌱

RYZE was founded in 2019 by Andrée Werner and Rashad Hossain, out of a parents' basement, with a mission to change daily health, starting with the morning routine: a nutrient-dense mushroom coffee delivering clean energy, mental clarity, and immune support. Built on a Direct-to-Consumer foundation with a performance marketing engine, RYZE achieved hockey-stick growth and a community of over 1 million active subscribers.

DTC remains the foundation, but RYZE has expanded into mass retail, quickly becoming the #2 items in Target's overall coffee category and is now executing a multi-channel expansion, with a cross-category launch coming in early 2027. RYZE is uniquely positioned to redefine how people think about daily wellness.

We’re a lean, fast-moving, mission-driven team who believe daily rituals create the foundation for living your greatest life, and we’re just getting started!

Roles & Responsibilities Overview:

The Quality Control (QC) Manager at RYZE, Inc is responsible for ensuring the quality and compliance of raw materials and finished products manufactured by external partners. This role involves overseeing quality control activities at contract manufacturers, implementing quality programs, and driving continuous improvement initiatives. The role will manage daily quality compliance, ensuring timely product release, reviewing non-conforming materials, and assisting in complaint investigations. This role works cross-functionally with various teams, including operations, R&D, and logistics, to maintain the highest standards for product quality, safety, and compliance.

WHAT YOU'LL DO 🎯

Responsibilities will include:

Product & Process Quality Control

Review Certificates of Analysis (COAs) from suppliers and third-party labs for accuracy and compliance with specifications.
Facilitate the testing and release/rejection of Raw Material and Finished Product samples based on established specifications.
Provide onsite quality support during new product launches.
Investigate product quality issues, including consumer complaints, deviations, and non-conformances as it pertains to contract manufacturers.
Lead the material review board and manage disposal of non-conforming, expiring, damaged and returned products at warehouse and 3PLs.
Train and lead a team of virtual QC individuals who support various QC functions.

Documentation & Compliance

Maintain accurate QC records in accordance with FDA 21 CFR Part 111/117 requirements for foods and dietary supplements.
Manage and approve finished product specifications and testing protocols.
Ensure proper retention and traceability of QC data for audits and regulatory inspections.
Collaborate with QA to ensure corrective and preventive actions (CAPAs) are implemented for identified issues.

Testing & Laboratory Management

Coordinate with third-party laboratories for microbiological, chemical, analytical, and stability testing.
Evaluate and approve external labs, ensuring they meet ISO/IEC 17025 standards or equivalent.
Validate new testing methods or procedures when required.

Cross-Functional Collaboration

Work closely with Operations, QA, Regulatory, and R&D teams to ensure smooth product launches and ongoing quality monitoring.
Partner with Quality on supplier quality programs to ensure raw materials and finished product consistentlymeet quality and safety requirements.

Continuous Improvement

Identify opportunities to improve QC processes and product quality.
Implement lean or efficiency-focused initiatives to optimize QC operations.
Support training initiatives for cross-functional teams on QC-related topics.
Stay up to date on industry trends and regulatory changes affecting production quality.