Spare Parts Logistics Coordinator

We are a dedicated Squad on a mission to redefine Swiss watchmaking, rooted in our legacy since 1884. Driven by innovation and precision, we create timepieces that combine modern-retro design with casual, approachable, and sustainable luxury — powered by passionate teams around the world. Join our vibrant SAV team as a Spare Parts & Logistics Coordinator and be part of something extraordinary! You will be based in Osaka , reporting to the Spare Parts Manager in Tokyo. More than just a logistics role, this is an opportunity to play an important part in Breitling's after-sales service by ensuring the smooth handling of repair items, efficient spare parts management, and accurate repair administration. Working closely with your colleagues, you will contribute to delivering the high-quality service our customers and retail partners expect, while developing your skills through hands-on training and teamwork. Main responsibilities Receive, unpack and check incoming watches and other items submitted for repair. Manage spare-parts stock, including issuance, ordering, receipt and replenishment. Assist with registering repair requests in the customer and repair management system as needed. Enter technicians’ diagnostic findings and prepare repair quotations. Complete post-repair system entries, issue invoices, and pack and prepare items for shipment. Order and manage supplies, and maintain an organized and efficient work area. Handle telephone inquiries from retail partners and product owners, as well as inquiry and quotation-response emails. Work as part of a team with shared responsibilities, supported by step-by-step guidance and training as you develop proficiency. Your profile Basic data-entry skills in Word and Excel; familiarity with Outlook and Microsoft Teams is preferred. Ability to write professional business emails and communicate courteously with external contacts by telephone. Collaborative, flexible and comfortable adapting to changes in workload and priorities. Careful, reliable and accountable when handling tasks that require accuracy. Reporting line & location Reports to the Spare Parts Manager based in Tokyo. Work location: Osaka (potential relocation to Tokyo in the future). Our values: At Breitling we are...EPIC! : Entrepreneurship – We take ownership, act with agility, and dare to challenge the status quo. Performance – We strive for excellence and deliver with impact, precision, and passion. Innovation – We embrace creativity and continuously push boundaries to shape the future. Care – We look after our people, our clients, and our planet, with respect and responsibility. Want to take on this mission and join our #Squad? Apply now! We value diversity and are committed to fostering an inclusive environment that reflects the excellence and refinement that define our brand. We welcome applications from all backgrounds, regardless of race, gender, age, sexual orientation, disability, or any other protected characteristic. We invite candidates from all walks of life to share their applications to join our Squad, where inclusion is at the heart of our vision of elegance and prestige. Please note that the use of protective equipment is required for certain roles to maintain the highest standards of safety and precision during operations in our workshops.