Business Development Executive - KSA

About almentor:
Founded 2016 with a singular vision of empowering lifelong learning and personal growth for all, through accessible and impactful education, almentor became the leading online learning platform that offers a high-quality education to learners around the world.
Our Mission:
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almentor is on a mission to increase accessibility to affordable quality education for Arabic-speaking communities and a Goal to serve 10 million learners in MENA
Job Overview:
We are looking for a seasoned professional
based in Saudi Arabia
, with a strong background in the E-Learning/ Training industry, and an in-depth understanding of the Saudi local market. You will be responsible for building and maintaining long-term relationships for clients in KSA. In addition to acquiring new clients, increasing revenue through upselling and cross-selling, resolving client inquiries, and collaborating with internal teams to develop effective go-to-market strategies.
As the Business Development Executive in KSA you will:
Build long-term relationships with existing clients in KSA to retain and grow them.
Acquire new clients in Saudi market, work with them end-to-end; from prospecting to closing and meeting individual and team targets.
Increase revenue and retention rate for accounts in KSA through driving intentional upsell and cross-sell motions to meet the clients’ business objectives.
Demonstrate, deliver, and help unlock product ROI for clients to help businesses growth.
Identify growth opportunities within the account segment.
Resolve all client complaints, requests, and inquiries within the predetermined SLAs.
Align with internal cross-functional partners (Customer Success, Product, Marketing, etc.) with frontline insights/ customers’ needs to design a robust go-to-market strategy to nurture and grow our Accounts.
Perform other job-related tasks as needed.
The ideal candidate will have:
Proven experience of 3 years in business development or sales, preferably in the E-Learning/ Training industry.
Experience in the Saudi market
Saudi nationality is preferred
Bachelor's degree in business or a relevant major
Excellent verbal and written communication skills, with the ability to present technical ideas for non-technical audiences
Able to prioritize and perform effectively in a highly dynamic work environment.
Experience with CRM is preferred, HubSpot is preferred
Excellent command of the English Language (both written and spoken)
Experience in customer support is a plus