IT Ops Management Specialist SG

Key Responsibilities

• Monitoring of automated task/job scheduler via Control M
• Run manual batch jobs according to batch job run schedule prepared by Applications Team / Operations Manager, or ad hoc requested by business and operations users based on documented process
• Backup media handling which include mounting and retrieving from media library, sending and receiving backup media to and from offsite storage
• Maintain catalog of backup media in CIMB SG Data Centre
• Monitoring of Data Centre CCTV and escalating any unauthorized entry of suspicious activity to IT Operation Manager
• Monitoring of servers, network and application availability through monitoring tools, Ops Manager and Apps Manager and escalate to relevant support for any system alert detected
• Monitor for any email alert and escalate to relevant support
• Ensure security and safety issues of a Data Centre and escalate to IT Operations Manager for any breach of security
• Provide after office hours and non-working day helpdesk support
• Provide split password management services
• Manage electronic Keypress system and CCTC system
• Carry out the release management task using Aldon LMI/LME

Requirements

• Minimum Diploma in IT or relevant certification
• Minimum 2-3 years working experience in Data Centre operation or application jobs processing
• IT Operations and Data Centre processes
• IT system alert monitoring & escalation, batch job handling, tape management