Manager-Retail Leasing

Key Responsibilities

Leasing & Business Development

• Develop and implement leasing strategies to achieve occupancy and revenue targets.
• Identify and secure prospective tenants through direct marketing, networking, and broker relationships.
• Conduct property viewings and presentations for prospective tenants.
• Negotiate lease terms, renewals, and amendments in line with company policies.
• Prepare and review lease agreements and supporting documentation.

Tenant Relationship Management

• Build and maintain strong relationships with existing and prospective tenants.
• Address tenant enquiries and coordinate with relevant departments to resolve issues promptly.
• Manage lease renewals, rent reviews, and tenant retention initiatives.
• Ensure high levels of tenant satisfaction and service delivery.

Financial Management

• Monitor rental income and occupancy levels.
• Recommend rental rates based on market analysis and property performance.
• Prepare leasing budgets, forecasts, and periodic performance reports.
• Coordinate with the finance team regarding invoicing, payments, and outstanding receivables.

Market Research

• Monitor market trends, competitor activity, and rental rates.
• Conduct market research to identify new leasing opportunities.
• Recommend strategies to improve occupancy and profitability.

Administration & Compliance

• Maintain accurate leasing records and documentation.
• Ensure all lease agreements comply with applicable laws and company policies.
• Prepare regular leasing reports for management.
• Coordinate with legal teams regarding lease documentation and disputes when required.

Team Management

• Supervise and mentor leasing executives and leasing coordinators.
• Set performance objectives and monitor team productivity.
• Provide training and guidance to improve leasing effectiveness.

Qualifications

• Bachelor's degree in Business Administration, Real Estate, Property Management, Marketing, or a related field.
• Professional certifications in real estate or property management are an advantage.

Experience

• 3–5 years of leasing or property management experience.
• At least 2 years in a supervisory or managerial role.
• Experience managing commercial, residential, or mixed-use property portfolios is preferred.

Skills & Competencies

• Strong negotiation and sales skills.
• Excellent communication and interpersonal abilities.
• Knowledge of leasing practices, contracts, and property regulations.
• Financial and commercial acumen.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Office and property management software.
• Ability to manage multiple priorities and meet deadlines.
• Strong leadership and team management skills.