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Customer Service Executive - Personal Loans - Direct - Mumbai - Neelyog Square - CSE

Eofh · Maharashtra, India

Customer SuccessImported listingfull-timeabout 3 hours ago

About The Role

Perform the following under the guidance/direction of Supervisor/Manager

  • With help of Supervisor/ Manager, Identify the customers for protentional Business
  • Collect the documents from Customers and validate as per the organization norms
  • Logging the case in the system as per SOP and follow the process for disbursement.
  • Fulfil - the Sanction ratio as per organisation requirement
  • Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.
  • With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them

• With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Under Graduate/ Graduate in any discipline

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