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Community Manager
surfshark · Vilnius
About The Role
We are looking for a Community Manager to build and lead our presence across UGC platforms, with a primary focus on Reddit. You will define Surfshark’s strategy for community-led spaces and own the hands-on execution.
**If you want to:**
- Audit how AI-powered tools like Google AI Overviews, ChatGPT, and Gemini characterize the brand;
- Define goals and set up a strategy for Reddit and other high-authority platforms to shape brand sentiment and organic visibility;
- Dive into Reddit threads, and online communities and actively participate in the conversations;
- Evaluate and implement monitoring and automation tools that make your efforts smarter and impact more measurable.
**And you can check off:**
- Strong hands-on experience with Reddit (moderation, community building, or brand participation);
- An understanding of how UGC platforms influence brand reputation;
- High-level strategic judgment on when to engage and how to maintain credibility in sensitive spaces;
- Fluent English with the ability to adapt your writing style to platform-specific norms;
- Comfort balancing high-level strategy with daily execution in a fast-paced environment.
**Bonus points if you:**
- Are familiar with other community and/or authority publishing platforms;
- Have a background in the cybersecurity or technology industry.
**Here’s the deal:**
- **Growth and learning opportunities:** time dedicated to learning, conferences, online learning platforms, and books for your professional development;
- **Health and wellness:** we want you to feel and be your best. That's why we offer various benefits, from online workouts and a physical coach to health insurance and regular mental health checks;
- **Tools of your choice:** choose the technical equipment and tools you need to do your best work;
- **Community and celebrations:** get ready for long-lasting traditions such as yearly workation, Friday get-togethers, various team buildings and company celebrations;
- **Work-life balance:** We encourage working in the office, with the possibility of up to two remote days per week. Plus, with our WFA policy, you can work from almost anywhere in the world;
- **More days off:** additional vacation days depending on your tenure;
- **Premium Surfshark accounts:** for you, your family, and friends;
- **Gross salary:** 2500-3300 Eur/month. Although it may vary depending on your skills and experience.
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