IN_Senior Associate_Business Analyst_Enterprise Apps SFDC_Advisory_Hyderabad

Job Profile : At PwC our people in business application consulting specialise in consulting services for a variety of business applications helping clients optimise operational efficiency. These individuals analyse client needs implement software solutions and provide training and support for seamless integration and utilisation of business applications enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients analysing their needs implementing software solutions and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Job Description : Responsibilities: >Collaborate with business stakeholders to understand, analyze, and document business requirements. >Translate business needs into detailed functional specifications, user stories, and process workflows. >Work with Salesforce architects, developers, and QA teams to design and implement scalable Salesforce solutions. >Lead discovery workshops, stakeholder interviews, and requirement elicitation sessions. >Analyze existing business processes and recommend process improvements through Salesforce capabilities. >Support configuration and implementation across Salesforce clouds including Sales Cloud, Service Cloud, and Experience Cloud. >Prepare functional design documents, BRDs, FRDs, process maps, and user stories. >Facilitate UAT planning, execution, defect management, and sign-off processes. >Manage stakeholder expectations and provide regular project updates. >Ensure solutions align with business goals, compliance requirements, and best practices. >Support data migration, integration initiatives, and change management activities Mandatory Skill sets: >Expertise in requirement gathering, gap analysis, process mapping, and solution documentation. >Experience working in Agile/Scrum delivery environments. >Knowledge of Salesforce integrations and data migration concepts. >Strong stakeholder management and communication skills