121 Account Manager

Job Purpose:

This role is to grow and develop a customer base within a set portfolio to exceed agreed sales targets. You are expected to represent Mitsubishi Electric to the highest of standards, creating a customer centric experience for our customers. This will include prospecting for new customers while maintaining and growing existing accounts.

Experience:

• Industry experience and knowledge would be an advantage but not essential, you will be expected to develop and maintain customer relationships and have the ability to represent the company in a multitude of situations.
• Commercial experience and a proven sales track record would also be an advantage but not essential.
• This role requires good communication, organisational and relationship building skills as well as being IT literate and having excellent telephone manner.

Skills/Responsibilities:

• Achieve and exceed sales targets set.
• Have regular contact with customers via the telephone.
• Process customer quotes.
• Answer any customer queries.
• Assist with customer orders and deliveries.
• Increase the number of trading customers with MEU-UK.
• Increase customer spending frequency with MEU-UK.
• Sell the full MEU-UK product range and upsell on all projects.
• Create, develop, maintain and actively work through a target list of potential customers.
• Work on new, non-spending and/or infrequent spending accounts and increase their spend.
• To be responsible for the data relating to your customers.
• Ensure that individual KPIs, measurements and tasks are completed and a structured sales process is followed.

In return for your commitment, we will offer you some fantastic benefits:

• Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year.
• Flexible Working - we offer a range of flexible working options that include working from home or hybrid working.
• Pension.
• Life Assurance.
• Private Medical, Dental Insurance and a Cash Plan Scheme - Single cover funded by Mitsubishi.
• Access to Mitsubishi’s very own discount platform.
• Colleague Referral Scheme.
• Holiday Buy.
• Long Service Awards.