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Housekeeper
Hard Rock Hotel & Casino Tulsa · Catoosa, OK, United States
About The Role
Join our dedicated housekeeping team and contribute to the positive experience of our hotel guests! You will be responsible for cleaning and sanitizing guest rooms, responding to guest requests, and ensuring the overall cleanliness and presentation of assigned areas. This role requires attention to detail, a strong work ethic, and a commitment to providing excellent service.
- Clean and sanitize hotel rooms, including changing linens and replenishing bathroom supplies.
- Respond to guest inquiries and requests in a prompt and courteous manner.
- Identify and report any damages or missing items to supervisors.
- Complete pre-cleaning duties, including stocking carts with necessary supplies.
- Maintain clean and organized hallways, public areas, and closets.
- Ensure employee access doors are securely closed.
- Report lost and found items to housekeeping management.
- Report maintenance issues to the appropriate department.
- High School Diploma or GED.
- 2 years of housekeeping experience, or equivalent combination of education and experience.
- Ability to maintain a professional demeanor and provide excellent customer service.
- Detail-oriented with a willingness to learn.
- Knowledge of cleaning chemicals and proper storage and usage.
- Knowledge of biohazards and required personal protective equipment.
- Ability to maintain positive interdepartmental relationships.
- Ability to stand, walk, push, and pull for extended periods.
- Ability to lift and carry up to 50 lbs.
- Ability to work varied shifts, including weekends and holidays.
- Ability to work in a climate-controlled environment.
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