Credit Processing Analyst

The Credit Processing Analyst will be responsible for end‑to‑end processing of credit applications, verification of documentation, and maintenance of accurate records within our domestic BFSI portfolio. Working closely with the Customer Care Executive team, you will resolve queries, support compliance initiatives, and contribute to seamless back‑office operations that uphold our high standards of customer satisfaction and regulatory adherence.

• Review and validate credit applications and supporting documents for accuracy and completeness.
• Perform credit checks, risk assessments, and eligibility verification using internal systems.
• Maintain and update credit files in the CLM system, ensuring data integrity.
• Coordinate with Customer Care Executives to address applicant inquiries and resolve issues promptly.
• Ensure compliance with regulatory guidelines, internal policies, and audit requirements.
• Prepare and generate daily, weekly, and monthly processing reports for management.
• Identify and flag potential fraud or high‑risk cases for further investigation.
• Assist in process improvement initiatives to enhance efficiency and reduce turnaround time.
• Provide training and guidance to junior analysts on credit processing standards.
• Support cross‑functional teams during peak periods and special projects.

• Bachelor's degree in Finance, Business Administration, or related field.
• 2+ years of experience in credit processing, loan administration, or banking operations.
• Strong knowledge of BFSI regulations and compliance standards.
• Excellent analytical skills with high attention to detail.
• Proficiency in MS Office, especially Excel; experience with CLM or similar platforms is a plus.
• Effective communication skills for interacting with internal teams and customers.
• Ability to work independently and manage multiple priorities in a fast‑paced environment.
• Problem‑solving mindset with a customer‑centric approach.
• Basic understanding of fraud detection and risk assessment techniques.
• Flexibility to work occasional extended hours during peak processing cycles.