Commercial Account Executive (Italian Speaking)

Join Udemy as a Commercial Account Executive, where you'll prospect, consult, and sell to companies with up to 1,000 employees. This complex role involves both transactional and longer sales-cycle deals, and you'll learn to master advanced sales tactics. You'll manage the full sales cycle, drive value to prospects, create accurate sales forecasts, and collaborate with the sales team. Benefits include free tuition for a master's degree, medical and dental insurance, paid parental leave, and flexible work options. Fluency in Italian and B2B sales experience are required.

• Prospect, consult, and sell to companies with up to 1,000 employees, focusing on Professional Services, Consulting, Financial Services, Technology, and Manufacturing.
• Manage the full sales cycle from discovery to close, selling both transactional and multi-year deals, and driving value to prospects by identifying business needs.
• Collaborate with the greater sales team to share best practices and innovate, while creating and delivering accurate sales forecasts through strong pipeline management.

• Strong communication, strategic thinking, prospecting and planning skills
• Ability to adapt, or willing to learn how to develop a growth mindset
• B2B sales experience (SaaS preferred)
• 3-4+ years relevant closing experience
• Your values align with Udemy values: Lead the Way, Embody Ownership, Act as One Team, Relentless Focus and Never Stop Learning
• Fluency in Italian language
• Motivated with a competitive drive, eager to learn, and humble
• Prioritization: As a Commercial AE, your success hinges on your ability to prioritize effectively. You'll strategically focus on the most promising opportunities, identifying deals with the highest potential value, fastest close times, and best alignment with Udemy solutions. This means analyzing your pipeline, rigorously qualifying leads, and allocating time to nurture your key accounts. By saying "no" to less impactful activities, you'll efficiently deploy your resources to drive impactful results and consistently exceed sales targets, making you a top performer
• Critical Thinking: Your critical thinking sets you apart in your business. Your curiosity leads you to go deeper in discovery - you aren’t interested in surface-level solutions for surface-level problems; rather, you ask insightful questions to get to the core issues, which enables you to provide true solutions. You are constantly looking for creative ways to bring in future business
• Coachability: You constantly take initiative toward your own skill development, exploring new resources and soliciting feedback to improve. You are both a mentor and a mentee, and enjoy being part of a team that celebrates wins, learns from losses, and improves together. You are celebrated for your emotional intelligence. You seek out leadership opportunities, demonstrating initiative and resourcefulness in driving team and business growth
• Account Management: You’re capable of independently managing a book of assigned accounts, taking ownership of customer relationships and satisfaction. You develop and implement account management plans, focusing on customer retention and revenue growth. You proactively identify customer needs and opportunities, and collaborate with internal teams to deliver solutions. You’re able to resolve complex customer issues and conflicts, demonstrating strong problem-solving skills. You proactively identify opportunities to expand customer relationships and upsell/cross-sell Udemy Business solutions. You communicate clearly and proactively with your clients, by setting clear expectations, managing the vision, and consistently driving your business forward. You maintain accurate and up-to-date customer records in our CRM, tracking all interactions and activities