Program Quality Manager

We are currently looking for a Program Quality Manager to join our dynamic team in Zagreb, Croatia! The Program Quality Manager serves as the primary Quality Point of Contact for assigned strategic customers and programs, providing one aligned Quality interface across all projects, BUs, plants, suppliers, sites, and functions supporting the customer. The role owns the customer quality relationship and Voice of Customer, leads customer quality governance, drives customer confidence, consolidates program quality performance, and leads to major customer quality escalations, recovery programs, and cross-project recurrence prevention. The Program Quality Manager works in close partnership with Project Quality Managers, who remain responsible for quality planning and execution within their individual projects, while the Program Quality Manager provides the customer and portfolio perspective across all projects supporting the strategic account.