Print Clerk

Senior On-Site Service Specialist

Responsibilities:

• • Operate high-volume digital printing and finishing equipment safely and efficiently.
  • Review print requests, job tickets, and production specifications to ensure accurate job setup and completion.
  • Prepare print files and configure equipment according to required paper size, stock, colour, finishing, and quantity.
  • Monitor print quality throughout production and make adjustments as needed to maintain consistent standards.
  • Perform finishing activities such as cutting, folding, binding, booklet making, laminating, and packaging.
  • Prioritize and manage multiple print jobs to meet established production schedules and customer deadlines.
  • Complete quality-control checks to ensure finished products meet customer specifications before delivery.
  • Perform routine operator maintenance, cleaning, and basic troubleshooting of print and finishing equipment.
  • Escalate equipment issues or service requirements when problems cannot be resolved at the operator level.
  • Maintain accurate production records, job tracking information, and equipment meter readings as required.

Qualifications:

• High School Diploma or equivalent work experience
• Minimum 2 years of experience working in a mail room or copy centre

Skills:

• Excellent interpersonal skills with the ability to quickly develop business relationships
• Strong self-motivation to drive results
• Excellent communication skills both verbal and written
• Effective use of Microsoft Office
• Ability to lift 30+lbs. as necessary

Other:

• Present a professional image at all times to customers and vendors