Service Marketing Manager – MDP/ALD Service Business Unit
Applied Materials · Hwaseong-si, Gyeonggi-do, KR
About The Role
Who We AreApplied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology. What We OfferLocation:Hwaseong-Lucestar,KORYou’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. What You'll DoThis role is responsible for all business aspects of Applied Materials MDP/ALD Service Business Unit - Service Product Segment supplying the semiconductor industry. This person will engage cross-functionally to drive all aspects of the business and product lifecycle to deliver to customer and business expectations. This is a high growth business opportunity within Applied Materials Global Service Division.Key ResponsibilitiesSupports regional business and customer strategy, planning and execution for regional service businessBuilds understanding of regional and customer specific market requirements to provide inputs on customer and market requirements for product development needsSupport SBU Operations with MDP and ALD segment market analysis and forecastingResponsible for service product marketing activities, developing opportunity value proposition, business sizing, sales opportunity analysis, Go-To-Market strategy including 7Ps of service marketingDevelops product marketing strategy, Service Business Unit financial plans, business case assessment and analytics for the service opportunitiesEngages directly with customers, business development, service sales, field service and other value chain partners to deliver to business and stakeholder expectationsSponsors/drives inorganic growth activities and partnership development to support business execution and deliveryDrive program and business outcomes utilizing applied and industry best practices/processes (CRM, SF, ERP etc…)Deeply engages with technical application and product development execution to ensure program success (Performance/Capability, Cost, Timing)Supports product lifecycle ownership facilitating PDP and end of life support programsDrives activities for the Service Business Unit through strong cross-functional engagement across multiple geographies & external partners in Sales, Marketing, Engineering, Operations, Finance, Legal etc… to deliver to release schedules and business financialsMakes customer and management presentations on Service Business Unit business to support sales opportunity development, strategic and business planning, and service opportunity penetrationCommunicates business progress and execution to senior executive and stakeholders to successfully secure necessary support and resources to deliver to growth expectationsUses business analytics tools to support internal business analysis and reporting Desired Skills, Competencies & ExperienceHigher Degree or equivalent experience with minimum 5+ years of industry experienceDemonstrates depth and/or breadth of expertise in Wafer Fabrication Equipment and Metal and Atomic Layer Deposition Products operation and businessDemonstrates understanding of service business principlesCustomer focused - Strong business and commercial acumen with previous regional ownership, or marketing/sales experienceProgram management and technical acumen with past product marketing experienceHigh financial acumen and analytical/data-oriented decision-making styleStrong analytical skills and experience using Microsoft ExcelPositive can-do entrepreneurial attitude that builds supportStrong communication skills and interpersonal presence that extends confidence and humilityExperience building and delivering presentationsAbility to innovate and solve unique and complex problems with broad impact on the businessCritical thinking and ability to influence and communicate effectively with multiple internal stakeholders (technologists, engineering, Ops, finance, marketing, strategy)Ability to anticipate customer needs, business and regulatory issues; recommend product, process or service improvementsExcellent time management and project management skillsAdditional InformationTime Type:Full timeEmployee Type:Assignee / RegularTravel:Yes, 20% of the TimeRelocation Eligible:NoApplied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
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