Customer Success Manager - Israel Market

Join <monday.com>, the AI work platform powering ambitious teams. As a Customer Success Manager for the Israel market, you will be responsible for driving business outcomes through AI transformation. This role requires strong business acumen, technical fluency, and the ability to lead change with sponsors across customer organizations. You will work closely with customers to translate use cases, diagnose workflows, and build alongside their teams. Success will be measured by retention of paid components, AI consumption growth, and growth in new AI capabilities usage.

• Translate use cases and drive existing business processes into the AI era by placing the right AI capabilities in the right places.
• Map workflows, diagnose where decisions get made, and create a sequenced transformation plan with the customer's executives.
• Run working sessions with the customer's team to build the workflow, and stay in the room until it runs.