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CL
Senior Product Designer (Payments)
Clio · Burnaby, Canada
About The Role
Join Clio, a leading legal technology company, as a Senior Product Designer. In this role, you will be a key player in transforming how law firms manage their finances. You will lead the end-to-end design process, from strategic discovery to development and launch, while advocating for customer needs and driving meaningful business outcomes. This position is open to candidates across Canada (excluding Quebec) and the US.
- Lead the end-to-end design process for financial workflows, from strategic discovery to development and launch.
- Collaborate closely with Product and Engineering teams to define and execute experience design strategy and success metrics.
- Raise the quality bar through polished, accessible, and cohesive experiences, and push beyond “good enough” toward best-in-class interaction design.
- Experience designing AI-powered features or workflows, with a strong understanding of user-centered applications of machine learning and generative AI
- A collaborative, low-ego partner — you facilitate alignment, clarify trade-offs, and drive confident execution
- Strong craft across interaction design, information architecture, usability, and visual design, with consistently high-quality execution
- Expert in design and prototyping tools and solid use of AI tools in your process (e.g., Figma, Cursor, Claude, etc.)
- Strong customer-centric practice, with the ability to translate customer insight into actionable design direction
- 6+ years of experience designing digital products, B2B SaaS experience is preferred, but not required
- Proven track record of shipping high-quality work that solves customer problems and moves key product metrics
- Strong communication and presentation skills, including clear articulation of rationale and trade-offs
- Demonstrated ability to design scalable experiences across multiple customer segments and/or products (e.g., Solo, SMB, and Mid-Market)
- Strong experience in Fintech and financial product design, with a proven ability to turn complex financial workflows into intuitive, high-impact experiences
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