WFM Real Scheduling Analyst (Makati) | Onsite

WFM Real Scheduling Analyst (Makati) | Onsite

> Tasq Staffing Solutions, Inc. · Makati City, Philippines · Full-time · Posted 2026-05-26

**Workplace:** on_site

**Department:** Philippines - Corporate

Description

**Location:** Makati

**Work Setup:** Onsite

**Shift Schedule:** Night Shift

**Responsibilities:**

• Create and refine dynamic scheduling processes that maximize workforce efficiency and boost productivity.
• Assess staffing demands and predict upcoming scheduling needs to stay ahead.
• Work closely with operations and HR teams to ensure schedules perfectly align with recruitment and training plans.
• Proactively monitor and adapt schedules in real-time to effectively handle any changes and resource challenges.
• Produce insightful reports on scheduling performance, workforce utilization, and key metrics.
• Suggest innovative strategies to continuously improve scheduling effectiveness and elevate service quality.

**Requirements:**

• At least 12 months of proven experience in scheduling or workforce management in the BPO sector
• Must be amenable to start ASAP
• Exceptional analytical, organizational, and problem-solving capabilities
• Highly proficient in scheduling software and Microsoft Excel to streamline processes
• Expertise in juggling multiple priorities efficiently in a dynamic, fast-paced setting

Apply

[Apply at Tasq Staffing Solutions, Inc.](https://apply.workable.com/tasq-work/j/7709E28E84/apply)

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