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Creation Manager/Supervisor (BGC Taguig) | Onsite
tasq-work · Taguig, Metro Manila, Philippines
About The Role
Creation Manager/Supervisor (BGC Taguig) | Onsite
> Tasq Staffing Solutions, Inc. · Taguig, Philippines · Full-time · Posted 2026-05-14
**Workplace:** on_site
**Department:** Philippines - Corporate
Description
**Working Setup:**
- 100% Onsite (BGC Taguig)
**Work Hours:**
- 11PM to 8AM
**Responsibilities:**
- **Team Leadership & Supervision:** Mentor Sales Assistants to achieve targets, monitor quality, and conduct performance reviews with training support.
- **Sales Operations & Frontline Engagement:** Manage sales activities, client inquiries, communication, call quality, CRM accuracy, and process improvements.
- **Reporting & Performance Tracking:** Monitor KPIs and prepare reports to analyze trends and identify improvements.
- **Client & Stakeholder Coordination:** Handle escalations, ensure timely client communication, and collaborate internally.
- **Administrative Oversight:** Support daily sales operations, documentation, and ensure organized records and compliance.
**Requirements:**
- Bachelor's Degree required (or High School diploma with solid professional experience for at least 3 years)
- Excellent English communication
- At least 3 years of experience in contact center (B2B/SaaS)
- At least 2 years tenure in Supervisory role
- Strong leadership, English skills, and workflow management
- US night shift, tool proficiency, high call volume comfort
- Coaching passion, sales/customer support results.
Apply
[Apply at Tasq Staffing Solutions, Inc.](https://apply.workable.com/tasq-work/j/2769712C14/apply)
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