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Creation Manager/Supervisor (BGC Taguig) | Onsite

tasq-work · Taguig, Metro Manila, Philippines

Manager LevelImported listingfull-time6 months ago

About The Role

Creation Manager/Supervisor (BGC Taguig) | Onsite

> Tasq Staffing Solutions, Inc. · Taguig, Philippines · Full-time · Posted 2026-05-14

**Workplace:** on_site

**Department:** Philippines - Corporate

Description

**Working Setup:**

  • 100% Onsite (BGC Taguig)

**Work Hours:**

  • 11PM to 8AM

**Responsibilities:**

  • **Team Leadership & Supervision:** Mentor Sales Assistants to achieve targets, monitor quality, and conduct performance reviews with training support.
  • **Sales Operations & Frontline Engagement:** Manage sales activities, client inquiries, communication, call quality, CRM accuracy, and process improvements.
  • **Reporting & Performance Tracking:** Monitor KPIs and prepare reports to analyze trends and identify improvements.
  • **Client & Stakeholder Coordination:** Handle escalations, ensure timely client communication, and collaborate internally.
  • **Administrative Oversight:** Support daily sales operations, documentation, and ensure organized records and compliance.

**Requirements:**

  • Bachelor's Degree required (or High School diploma with solid professional experience for at least 3 years)
  • Excellent English communication
  • At least 3 years of experience in contact center (B2B/SaaS)
  • At least 2 years tenure in Supervisory role
  • Strong leadership, English skills, and workflow management
  • US night shift, tool proficiency, high call volume comfort
  • Coaching passion, sales/customer support results.

Apply

[Apply at Tasq Staffing Solutions, Inc.](https://apply.workable.com/tasq-work/j/2769712C14/apply)

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