Service Desk Associate - BGC Taguig

# Service Desk Associate - BGC Taguig

> Tasq Staffing Solutions, Inc. · Taguig, Philippines · Full-time · Posted 2026-05-14

**Workplace:** on_site

**Department:** VOL-1NFPH069

## Description

We are currently seeking Service Desk Associates to join a growing team in BGC Taguig. The ideal candidate will provide technical support and excellent customer service to end-users, ensuring timely resolution of IT-related issues.

**Key Responsibilities**

• Respond promptly to service desk requests via phone, email, or ticketing system
• Troubleshoot and resolve hardware, software, and network issues
• Provide clear instructions and guidance to end-users
• Document all incidents and resolutions accurately
• Escalate complex issues to appropriate technical teams
• Maintain service level agreements (SLAs) and ensure customer satisfaction
• Collaborate with team members to improve support processes

## Requirements

• Completed at least 1st year in college
• Has 18 months of experience handling a Service Desk Role, Hard Core Tech Support, or Computer Troubleshooting
• Good communication skills in spoken and written English
• Amenable to work on-site in BGC Taguig
• Able to work in a shifting schedule

## Benefits

• Free HMO
• Free Dependents
• Night Differential
• Program Incentives

_Please note that this is contingent to the final company or account you'll be profiled to._
## Apply
[Apply at Tasq Staffing Solutions, Inc.](https://apply.workable.com/tasq-work/j/0C4FBEA6E7/apply)
---
Powered by [Workable](https://www.workable.com)