Seasonal Kitchen Assistant (Sur La Table)

With over 58 stores and the largest avocational cooking program in the US, **Sur La Table** offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food.

**Position Overview**

As a **Seasonal** **Kitchen Assistant** at Sur La Table, you play a key role in inspiring customers throughout every stage of their culinary experience. With a passion for cooking, hospitality, and teamwork, the **Seasonal** **Kitchen Assistant** supports the chefs to ensure smooth class operations and a **#bestincenter** experience, a company-wide standard for excellence in service. You’ll help bring culinary dreams to life by supporting our chefs, engaging with guests, and ensuring a clean, well-organized kitchen environment.

**Key Responsibilities**

**Customer Experience & Brand Representation**

· Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty.

· Maintains expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources.

· Ensure exceptional customer experience by leading a customer-focused, Guest Obsessed culture in both the kitchen and retail sales floor.

**Sales & Business Performance**

· Assist chefs with class execution that drives repeat visits and positive customer feedback

· Deliver class revenue goals by ensuring high enrollment, positive reviews, and guest return rates.

· Consistently meet or exceed monthly sales goals, contributing to overall store revenue. Performance is measured by key KPIs such as individual sales volume, average transaction value, and customer conversion rates.

**Team Engagement & Store Support**

· Assist in setting up and breakdown of classes including organizing mise en place, prepping ingredients, and cleaning workstations

· Clean and sanitize dishes and equipment promptly to ensure smooth kitchen operations.

· Assist with restocking, organizing, and maintaining kitchen supplies and tools to support overall store readiness

**Operations & Compliance**

· Ensure compliance with food safety standards, local health codes, and sanitation regulations.

· Properly handle all tools, ingredients, and kitchen equipment to maintain a safe and efficient work environment.

· Maintain accurate inventory levels, minimize shrink, and control supply and culinary expenses.

· May handle liquor, wine, and beer in compliance with state and location alcohol regulations, company policies, including enforcing age restrictions.

· Ensure store safety and cleanliness, addressing any maintenance needs promptly.

· Adhere to applicable wage and hour laws. Accurately records time worked according to SLT Policy.

· Model and ensure consistent adherence to all Sur La Table policies and standard operating procedures (SOPs).

**Physical Requirements**

· Ability to communicate verbally and work cooperatively with associates and customers

· Ability to remain standing for up to 4 hours at a time

· Ability to move about the store directing class participants while selling to customers and retrieving merchandise from stockroom or sales floor

· The capability to accurately perceive and differentiate variations in intensity or quality of flavors or odors, or to identify specific tastes or scents using the tongue or nose.

· Ability to grab, reach, push, pull, bend, stoop, kneel and crouch to demonstrate, retrieve and/or replenish merchandise and/or cooking equipment.

· Ability to use hands to seize, hold, grasp, turn, or otherwise to chop, whisk, slice, stir, juice and/or demonstrate other techniques.

· Ability to lift and/or move merchandise weighing up to 50 lbs.

· Ability to ascend/descend ladders to retrieve and/or move merchandise

· Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work

· Available to work between 12 and 16 hours per week, with a flexible schedule, including nights, weekends, and holidays. While this is the minimum availability, scheduled hours may differ based on business needs.

· Regular and predictable attendance with the flexibility to adjust class assignments based on demand.

· Ability to work in a variable kitchen environment included but not limited to open flames, hot surfaces, temperature variations, various food allergens both physical and airborne

**Qualifications & Experience**

· Must be 16 years of age or older at the time of employment.

· 1 year retail sales experience, preferred

· 1 year food prep and/or kitchen operations experience, preferred

· Valid Food Handlers Certification.

· Excellent communication, problem-solving, and decision-making abilities.

· Passion for community engagement and providing exceptional customer experiences.

· Proficiency in Microsoft Office Suite and retail systems preferred.

Associate Perks

Perks Include:

401K after 90 days; must be 21 years of age

Employee Discount