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Senior Product Manager
Arcadia · United States
About The Role
Join Arcadia as a Senior Product Manager, where you will define and implement our payments strategy, optimize payment metrics, drive a multi-quarter roadmap, scout for innovation opportunities, engage with customers, manage regulatory risk, and oversee vendor and partner relationships. Enjoy flexible PTO, comprehensive medical benefits, company-wide holidays, remote work, and more.
- Defining and implementing Arcadia's payments strategy, including payment optimization, regulatory compliance, and vendor partnerships.
- Driving a multi-quarter roadmap for payment systems, balancing quick wins, platform investments, and longer-horizon innovation bets.
- Managing relationships with key Payment Service Providers (PSPs) and processors, influencing commercial outcomes, and holding vendors accountable to SLAs.
- Roadmap Leadership & Innovation: Proven ability to build and drive a multi-quarter product roadmap — balancing quick wins, platform investments, and longer-horizon innovation bets. Comfortable bringing creative problem-solving to ambiguous, high-impact problems
- Executive Communication: Ability to produce concise, data-driven memos and presentations on complex financial and regulatory topics
- Technical Acumen: Ability to engage with engineering on API integrations, data modeling for payments reconciliation, and systems architecture
- Experience: 7+ years of product management experience, including 3+ years in payments, fintech, or financial services
- Vendor & Partner Management: Experience managing relationships with payment processors, PSPs, and technology partners, with the ability to influence commercial outcomes
- Payments Domain Knowledge: Strong working knowledge of payment rails and processing fundamentals (ACH, RTP, FedNow, SWIFT, card networks), with enough familiarity with interchange economics and optimization levers to make informed roadmap decisions
- Regulatory Expertise: Working knowledge of US payments regulatory concepts (MTLs, Agent of Payee, Payment Facilitator models) and the ability to define risk-mitigation product strategies
- Prior experience in M&A due diligence, corporate development, or strategic consulting focused on payments or billing
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