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Senior Software Engineer (Conductor)
PocketHealth · Toronto, Canada
About The Role
Join our mission-driven team as a Senior Software Engineer, where you'll have the opportunity to make a real impact in the healthcare industry. You'll be responsible for the end-to-end implementation of our Conductor platform, working directly with healthcare providers to improve patient care. This role requires a strong background in software engineering, proficiency in Python and/or TypeScript, and experience with AWS. Enjoy flexible work-from-home policies, four weeks of paid vacation, and stock options.
- Lead the full technical implementation of Conductor for each client, from kickoff through go-live, as the primary point of contact for their technical and operational stakeholders.
- Partner with the GTM team to drive deals forward by running technical demos, prototyping automations, and leading sessions that give prospective clients confidence.
- Write and extend agentic workflows in Conductor's orchestration engine, building custom tools, integration adapters, and transformation logic tailored to each client's operational patterns.
- Track record of shipping production code in client environments — not just internal products
- You hold yourself to a high bar on both code quality and client outcomes
- Proficient in Python and/or TypeScript; able to write clean, maintainable, production-quality codeHands-on experience with AWS (ECS, Lambda, API Gateway, or similar)
- You thrive in environments where requirements are discovered through doing, not just scoping
- You're an engineer first — your default response to a problem is to build a solution, not escalate it
- You can manage multiple active deployments without dropping threads or cutting corners
- You communicate clearly and naturally with non-technical stakeholders, without losing engineering precision
- 5-8 years of software engineering experience, with meaningful time in a forward deployed, solutions engineering, or embedded client-facing engineering role
- Experience building and debugging integrations against third-party APIs and data systems
- Strong full-stack engineering fundamentals: comfortable owning backend services, APIs, data pipelines, and integration layers end to end
- You use AI tools fluently as part of your daily engineering practice: Claude Code, Codex, Cursor, Copilot, or equivalent
- Experience with workflow orchestration engines (Step Functions, Cadence, Temporal, Prefect, or similar) is a strong plus
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