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Trust and Safety Team Lead, International
Whatnot · Dublin, Ireland
About The Role
Join Whatnot, the largest live shopping platform in North America and Europe. As a Trust and Safety Team Lead, you will drive team performance, manage a team of agents, and improve the user experience. You should have 5+ years of experience in trust, risk, and safety support operations, and be within commuting distance of our Dublin, Ireland hub.
- Lead team performance and drive results in team productivity, quality, and customer experience.
- Manage, coach, encourage, and be responsible for the performance and culture of a team of agents.
- Drive accountability on policies and other guidelines, and manage Trust and Safety incidents on the platform.
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