Client Relations Center Training Coordinator

Join Hermès, a prestigious luxury brand, as a Client Relations Center Training Coordinator. In this role, you will support the onboarding, training, and coaching of CRC team members, enhancing the overall client experience. You will be based in the E59 New York, NY Corporate Office and report to the CRC Training Manager.

• Support the coordination, preparation, and administration of CRC training programs, ensuring training materials, schedules, and resources are organized and maintained.
• Facilitate small-group training sessions and onboarding activities as needed to support learning and engagement, and partner with the CRC Training Manager to assess learning progress.
• Track, report, and evaluate training programs for participation; make recommendations for new solutions and improve existing offerings.