Observability Tech Lead

Join Tulip, a leading company in the field of industrial IoT. As an Observability Tech Lead, you will mentor and promote observability best practices, contribute to triage and remediation processes, perform incident response, and design and maintain core infrastructure and tooling. You will work with a tech stack that includes TS and Go services running on Kubernetes, MongoDB and PostGres databases, and various observability tools. Enjoy a flexible work environment, unlimited vacation policy, and competitive benefits.

• Mentor and evangelize on observability best practices, SLIs/SLOs, and reliability culture across engineering teams.
• Contribute to and maintain Tulip's triage & remediation processes as a player/coach, and perform incident response and debug production issues.
• Design, build, and maintain the core infrastructure & tooling used by all of Tulip’s engineering teams, including observability tooling.
• You’re excited about setting the technical agenda and coming up with novel, broad ideas
• You can reason about systems at scale: their edge cases, failure modes, and life cycles across
• You know what a good SLA looks like, and can teach others how to spot one
• You can communicate as well as you can code. You understand the value of discussion and work best in a team that champions clear and frequent communication
• You regularly keep up with the newest AI advancements in the realm of Observability & Monitoring
• Direct experience developing and distributing Claude Skills, Gemini Gems, or any other generic AI processes and are able to iterate on their efficacy
• Experience working with time-series data, ideally using promQL
• Hands-on experience instrumenting distributed systems using OpenTelemetry and managing metrics pipelines with Prometheus at scale
• 5+ years of experience working with open source Observability tools (e.g. Loki, Grafana, Tempo, Mimir stack)